Now savvy foodservice operators are helping to build consumer trust by being upfront and transparent about their procedures, demonstrating overt sanitation measures like regular wipe-downs between customers and spotlighting tightly controlled public safety.
And a new high-tech, minimal-touch model suggests such innovations as frictionless ordering and payment for on- and off-premise, voice-activated tech in front of house and back of house, and hands-free “everything.”
Some visible measures that can be undertaken to help customers feel safe are to rework self-serve areas like condiment stations and food bars to provide more individual options such as single-serve packets and employee-assembled customization—even automated, next-gen vending machines for build-your-own meals
Try leveraging technology to provide touch-free menus, such as scannable QR-code enabled or app-based platforms, or consider laminating (for ease of cleaning) or using disposable menus.
34% of foodservice guests prefer touchless over touchscreens, mobile apps, or placing orders at the counter.
Make sure touchable surfaces are always spotless, including doorknobs, handles, chairbacks, menus, pens, and ordering touchscreens, as well as counters and tables. That goes double for restrooms
Implement convenient and frictionless technology such as app-based ordering, text on availability of seating or to-go order, and mobile pay, as well as curbside pickup, separate takeout entrances, drive-up windows, and other means of reducing contact
You can also download information on Best Practices for foodservice workers on the websites of the FDA, CDC, and National Restaurant Association.
Nestlé Professional’s proprietary closed dispensing systems and product portfolio promotes food and beverage safety, efficiency & reliability. View our safe dispensing equipment and minimal-touch product solutions in the next pages.
Touchless Beverage Capabilities Product Brochures
Nestlé Professional's proprietary closed dispensing systems promote food safety, efficiency & reliability
Nestlé Vitality’s new touchless upgrade brings a touch-free experience to the trusted Express dispenser
Express Extra: Touchless upgrade information
Offer a simple, minimal touch way for customers to customize their cup, on demand
Coffee mate creamers offer a simple, minimal touch way for customers to customize their cup
On demand, easy to prepare hot cocoa beverages to delight your customers
NESCAFÉ Ultimate Barista: low-labor solution for specialty coffee served on demand.
NESCAFÉ Total Barista 30 Coffee Machine: meet the growing demand for freshly ground, bean-to-cup coffee.
NESCAFÉ Core Barista 40 Coffee Machine: prepare café quality beverages at the push of a button.
Touchless Beverage Capabilities Video: NESCAFÉ Bean-to-Cup Coffee Machine
Watch this video to learn more about the touchless option for the NESCAFÉ Bean-to-Cup Coffee Machine.
Touchless Beverage Capabilities Video: NESCAFÉ Total Barista 30 Coffee Machine
At the simple push of a button, this bean-to-cup brewer freshly grinds whole beans, then consistently brews and dispenses a variety of high-quality, fresh-tasting coffee and great-tasting instant hot beverages with minimal waste.
Touchless Beverage Capabilities Video: NESCAFÉ Core Barista 40 Coffee Machine
The NESCAFÉ® Core Barista commercial-grade espresso machine prepares café quality beverages at the touch of a button.
Touchless Beverage Capabilities Video: Nestlé Vitality Express Extra
Nestlé Vitality's new touchless interface brings a contactless experience to your trusted Express dispenser