Aroma. Freshness. Variety. Ease of Use.

Coffee. It’s the fuel to start the day … and the energy to keep on going. Some people ease into the morning one sip at a time while others take the day...

Aroma. Freshness. Variety. Flavor. Ease of Use. Sustainability.

That's Not Too Much to Ask From NESCAFÉ® DOLCE GUSTO® Coffee.

Thanks, Coffee.
I've Got It From Here.

Coffee. It’s the fuel to start the day … and the energy to keep on going. Some people ease into the morning one sip at a time while others take the day by storm. No matter the approach. No matter the destination. NESCAFÉ® DOLCE GUSTO® coffee and machines put the power in every coffee drinker’s hands.

Chapter 5: Coffee Knowledge

Chapter 1: Brand

Half full? Half empty?
Who cares? As long as there’s NESCAFÉ^® DOLCE GUSTO^® coffee.

NESCAFÉ DOLCE GUSTO doesn’t just deliver great-tasting coffee. It inspires confidence and action. Creates memorable experiences. It provides the fuel that people need to make every day just a little bit less—everyday. But for NESCAFÉ DOLCE GUSTO to help coffee drinkers fulfill their purpose, we must first fulfill ours.

4 Principles That Drive NESCAFÉ® DOLCE GUSTO®

Fuel the Morning Cup

Create a Coffee Shop Experience

Deliver the Right Machine

Promote Sustainability

Fuel the Morning Cup
Thanks, coffee. I’ve got it from here.

The day is not the same without a morning coffee routine

NESCAFÉ^® DOLCE GUSTO^® coffee helps prepare people to take on the day

Coffee offers confidence and motivation to be our best selves

Create a Coffee Shop Experience
Americano? Espresso? Latte? Cappuccino?
My answer: yes, please.

Employees, customers and guests can enjoy on-trend coffee beverages whenever they want

They can avoid a crowded coffeehouse with great-tasting coffee on demand

They can choose from a variety of espresso-style options

Deliver the Right Machine
Work in the office. Work from home. NESCAFÉ^® DOLCE GUSTO^® creates a coffee shop experience—wherever you are.

Coffeehouse-style drinks can be enjoyed at home or work

Three different coffee machines to fit virtually any countertop or lifestyle

Espresso-based beverages can be brewed with the touch of a button

Promote Sustainability
Everyone should believe in something. We believe in making every cup of coffee count. From bean to cup to pod.

I feel good knowing that NESCAFÉ is protecting the future of coffee

I’m happy that NESCAFÉ^® DOLCE GUSTO^® capsules can be recycled, through the Terracycle^® program

The NESCAFÉ Plan can help me with my own sustainability efforts

All NESCAFÉ DOLCE GUSTO coffees are responsibly sourced

Chapter 2: Coffee

NESCAFÉ^® DOLCE GUSTO^® Coffee Delivers So Much In One Cup.

NESCAFÉ DOLCE GUSTO is for coffee enthusiasts who want it all. Delicious specialty coffees, flavor, convenience, aroma, freshness, variety, consistency … all at the touch of a button.

A Difference You Can:

SEE

authentic crema and real layering of milk froth

SMELL

aroma of real roast-and-ground coffee from carefully selected beans that are artfully blended

TASTE

freshness from patented smart capsules that are hermetically sealed and brewed on demand

See what makes NESCAFÉ DOLCE GUSTO so special.

Black Coffee

NESCAFÉ^® DOLCE GUSTO^® coffee is made from carefully selected beans that are artfully blended to bring out subtle aromas and notes like chocolate, cherry, or licorice. For added customization, coffee drinkers can add a dash of their favorite creamer, milk, or sweetener.

Americano

An elegant light-bodied cup with a delicate fruity aroma and floral notes with a fine layer of crema.
Intensity: 4 out of 11

Americano Intenso

Our darkest roast. Not for the feeble-hearted, this java is as strong as it is bold.
Intensity: 7 out of 11

Espresso Intenso

Single-origin Brazilian coffee that makes a spicy, lively and smooth-bodied cup, topped with a generous velvety crema.
Intensity: 7 out of 11

Lungo Decaf

A full-flavored, naturally decaffeinated coffee with roasted coffee notes and undertones of ripe blackberry.
Intensity: 6 out of 11

Dark Roast

A bold and lively single-origin Brazilian coffee specially roasted for a full-flavored morning cup.
Intensity: 9 out of 11

Medium Roast

Smooth and flavorful single-origin Brazilian coffee made with 100% Arabica beans.
Intensity: 6 out of 11

Learn More About Our 60-Day Satisfaction Guarantee

Specialty Coffee Drinks

There are lots of ways to drink coffee. Some of the most popular? Layered espresso drinks topped with creamy milk foam. With NESCAFÉ® DOLCE GUSTO®, coffee drinkers can enjoy the specialty coffee beverages they crave on demand—at work or at home. There’s no crowded shops or long waits. Just espresso-style drinks for today’s coffee aficionados.

Learn More About Our 60-Day Satisfaction Guarantee

Latte Macchiato

An indulgent layered beverage of hot frothed milk, smooth espresso, and a generous milk froth topping.

Caramel Latte Macchiato

An indulgent milky taste with balanced coffee aromas, blended with the sweetness of caramel flavor.

Cappuccino

A shot of dark Italian-style espresso topped with frothy whole milk and a touch of sugar.

Skinny Cappuccino

A shot of full-bodied espresso layered with deliciously frothy steamed skim milk, for only 50 calories.

Café Au Lait

Single-origin Brazilian coffee with rich character that pairs well with the smoothness of whole milk.

Enjoy Delicious STARBUCKS® Coffee on Demand

Inspired by the STARBUCKS® coffee your employees, guests and customers enjoy, STARBUCKS® coffee capsules are available for use in NESCAFÉ® DOLCE GUSTO® coffee machines. STARBUCKS® coffee capsules feature coffee made from 100% arabica coffee beans and provide a rich, deep, and aromatic cup every time.

STARBUCKS® Veranda Blend® Americano

Special blend of 100% arabica coffee beans roasted for a smooth and mellow taste inspired by the coffee farms of Latin America with notes of cocoa.
Intensity: 6 out of 11

STARBUCKS® Blonde Espresso Roast Espresso

Special blend of 100% arabica coffee beans from Latin America lightly roasted for a smooth and mellow taste.
Intensity: 6 out of 11

STARBUCKS® Latte Macchiato

Inspired by the Starbucks® Latte Macchiato you love – velvety, rich, and deliciously familiar. Made from 100% arabica coffee.

STARBUCKS® Caramel Macchiato

Inspired by the Starbucks® Caramel Macchiato you love – creamy bliss of espresso, dairy, and caramel flavors. Made from 100% arabica coffee.

Make Every Cup Count

The NESCAFÉ^® Plan encompasses all of our sustainability activity. It helps ensure that great-quality coffee is available today and in the future.

CUP OF RESPECT:

For Farmers Their Communities Our Planet

You have questions, we have answers.

If you have questions about our sustainability activity, just ask.

Cup of Respect: Farmers

Respecting the future of coffee by sourcing responsibly and supporting farmers.

Respecting Farmers

The NESCAFÉ® responsible sourcing journey starts with the men and women who grow our coffee beans. They’re our coffee heroes, and we’re proud to call them our trusted farmers.

649,000+ metric tons of responsibly sourced coffee in 2020

900,000+ farmer trainings (2010-2020)

235M plantlets distributed (2010-2020)

^{Source: Our Sustainability Journey: Ten Years of the NESCAFÉ Plan}

Cup of Respect: Communities

Respecting farming communities by helping make a difference in people's lives.

Respecting Farming Communities

Our experts visit farms to pass on innovative sustainable agricultural practices to help ensure the future of coffee by helping farming communities earn more, stay healthier and work more in tune with nature. After all, the more naturally and respectfully our coffee is grown, the better it’s going to taste in a cup.

230 Agronomists and field staff

Active in 17 coffee-producing countries

Deploy a labor rights strategy

^{Source: Our Sustainability Journey: Ten Years of the NESCAFÉ Plan}

Cup of Respect: Our Planet

Respecting the planet by helping make coffee farming and production carbon neutral.

^{Source: Our Sustainability Journey: Ten Years of the NESCAFÉ Plan}

Respecting Our Planet

We’re respecting the planet by working to make all our coffee production more sustainable. That means encouraging agricultural biodiversity on the land, saving water and reducing carbon emissions at every step of the way from farm to factory. You’re helping us tackle climate change with every cup of NESCAFÉ® coffee you sell.

13 coffee origins with impact assessment

15 new improved coffee varieties released

Complies with 4C Code of Conduct

Capsules Can Be Recycled, Thanks To Zero Waste Boxes™ from TerraCycle®. Return your used NESCAFÉ® DOLCE GUSTO® coffee capsule packaging to us and we’ll recycle it and turn it into something amazing.

Packaged Respectfully

Designing respectful packaging solutions for the future. When we put so much respect into our coffee, it’s only natural that we’ll care just as much about what we sell it in. So we’re designing packaging that’s easier to recycle.

No-Mess Box Liner • Prepaid Return Label • Capsules Are Recycled • Learn More About TerraCycle

REQUEST

Fill out this form to request your Zero Waste Box. Or, call customer service at 1-800-288-8682.

FILL

Place used coffee capsules into the 19"h x 11"d x 11"w recycling box with plastic liner.

SEAL

Once full, tie the inner bag closed and seal the recycling box with tape to prepare for shipping.

RETURN

Send the recycling box back to TerraCycle, using the prepaid return label already on the box.

Chapter 3: Machines

Elevate Your Coffee Experience

NESCAFÉ® DOLCE GUSTO® coffee machines brew expresso-based beverages with the touch of a button. Employees, customers or guests can brew coffee beverages on-demand in one minute or less, with no crowded shops or long waits. There are three different coffee machines to fit virtually any workspace—wherever that may be.

The NESCAFÉ DOLCE GUSTO Difference:

PROFESSIONAL-GRADE MACHINE uses 15 BARs of pressure to extract the ideal flavor, aroma and body from coffee grounds to create fresh-tasting espresso-style beverages

HOT & AMBIENT BEVERAGES creates hot or ambient black coffee and specialty coffee beverages that are on-trend

NESCAFÉ^® DOLCE GUSTO^® Genio 2

Recommended to brew up to 10 cups per day

LED digital display

Toggle joystick

45oz tank capacity

12oz max cup size

Used-capsule bin

UL 1082 SB certified

2-year warranty

NESCAFÉ^® DOLCE GUSTO^® Esperta 2

Recommended to brew up to 15 cups per day

LED digital display

Scroll wheel to adjust cup size

60oz tank capacity

3-tier drink platform for different cup sizes

12oz max cup size

Used-capsule bin

UL 1082 SB certified

2-year warranty

NESCAFÉ^® DOLCE GUSTO^® Majesto

Recommended to brew up to 30 cups per day

LED digital display with cleaning instructions and notifications

Touchscreen to select beverages or customize a drink

60oz tank capacity with plumbed water option

3-tier drink platform for different cup sizes

12oz max cup size

Used-capsule bin

UL 197 & NSF

1-year warranty

Which Coffee Machine is Right For You?

Use this comparison chart to decide which NESCAFÉ® DOLCE GUSTO® coffee machine is right for your workplace—wherever that may be.

Chapter 4: FAQs

Frequently Asked Questions

About NESCAFÉ^® DOLCE GUSTO^®.

You have questions about NESCAFÉ DOLCE GUSTO coffee and machines. We have the answers. That’s because we invest in our knowledge and expertise about all things coffee.

Coffee

Capsules

Machines

Sustainability

FAQs: Coffee

What ingredients are in NESCAFÉ^® coffee?

NESCAFÉ only has one ingredient: green coffee beans. During its manufacturing process, only green coffee and water are used. There are no additional ingredients; it’s 100% pure coffee.

Do the NESCAFÉ^® DOLCE GUSTO^® capsules contain instant coffee?

In most cases, no. Our capsules contain high-quality roast-and-ground coffee, except for Café au Lait, which uses instant coffee.

What type of coffee beans are used in NESCAFÉ coffee?

NESCAFÉ coffee is made using beans from the two main varieties of coffee plants: Arabica and Robusta. In most cases, we blend a mix of Arabica coffee beans for the sweetness and acidity and Robusta coffee beans for the strength and bitterness. A few NESCAFÉ coffee products are made with 100% Arabica coffee beans.

FAQs: Capsules

Can I use other brands of capsules/pods in NESCAFÉ^® DOLCE GUSTO^® coffee machines?

No. Only NESCAFÉ DOLCE GUSTO patented smart capsules can be used in NESCAFÉ DOLCE GUSTO coffee machines.

How does NESCAFÉ DOLCE GUSTO coffee stay fresh in the capsules?

The patented smart capsules are hermetically sealed to protect against free radicals and moisture, and lock in freshness.

Can I use NESCAFÉ DOLCE GUSTO capsules in other single-serve coffee machines?

No. The capsules are uniquely designed to lock in freshness and be used exclusively with NESCAFÉ DOLCE GUSTO machines.

Are the capsules recyclable?

Yes. Simply request a NESCAFÉ DOLCE GUSTO recycling box. Once it’s filled with used capsules, it can be returned using the pre-paid return label for recycling.

FAQs: Machines

What makes NESCAFÉ^® DOLCE GUSTO^® different than other coffee machines?

Unlike other single-serve coffee makers, NESCAFÉ DOLCE GUSTO coffee machines are professional-grade. They use 15 BARs of pressure to extract the ideal flavor, aroma and body from coffee grounds to create fresh-tasting coffeehouse beverages. They also quickly create frothy milk from a pod, and can brew both hot and ambient beverages.

Can make cold/iced coffee from NESCAFÉ DOLCE GUSTO coffee machines?

Yes. The NESCAFÉ DOLCE GUSTO coffee machines can brew ambient coffee, which can then be used to create cold/iced specialty coffee beverages.

Do the coffee machines have a water tank, or can they be plumbed?

The Genio 2 has a 45-ounce water tank, while the Esperta 2 and Majesto each have a 60-ounce water tank. An optional accessory water tank allows the Majesto to be directly plumbed to a water line if desired.

How many volts are the machines?

The Genio 2 is 120v, while the Esperta 2 and Majesto are both 115v.

Are the coffee machines backed by a warranty?

Yes. The Genio 2 and Esperta 2 are backed by a 2-year warranty, and the Majesto is covered by a 1-year warranty.

FAQs: Sustainability

Is NESCAFÉ® DOLCE GUSTO® coffee sustainably sourced?

Yes. Coffee in the NESCAFÉ Dolce Gusto capsules is sustainably sourced through The NESCAFÉ Plan.

What is Grown Respectfully, also known as The NESCAFÉ^® Plan?

Grown Respectfully/The NESCAFÉ Plan is our commitment to continuously support responsibly grown and sourced coffee. It has three platforms: respecting farmers, respecting communities, and respecting our planet. The goal is to ensure that great-quality coffee is available today and in the future.

Learn More About NESCAFÉ Coffee
& How It’s Grown

Chapter 5: Coffee Knowledge

Knowledge is Power.
Especially Coffee Knowledge.

There's so much to learn about coffee. Here’s some basic information to get you started.

People have lots of questions about coffee. Ask us yours. Watch Video

How do coffee beans grow?

Coffee beans are actually the seeds of cherries from a coffee plant. The cherries grow along the stem and take about nine months to mature into bright red coffee cherries. Once ripe and ready, they are hand-picked by coffee farmers, who then extract the beans by either soaking them in water for a few days, or sun drying for a few weeks.

How does coffee get its flavor?

In every cup of coffee, there are three key characteristics that create its overall flavor: aroma, acidity and body.

Aroma

Coffee can have up to 1000 aromatic compounds that contribute to its profile. A coffee aroma can be fruity, caramel, roasted, cereal, rubber, fermented, earthy, spicy, floral, nutty, and even cooked.

Acidity

When it comes to coffee, acidity isn’t what you think it is. It’s a sharp and vibrant taste, a tingling on the tongue. Good acidity tastes bright and crisp, whereas a coffee without enough acidity tastes flat and dull.

Body

The term “body” describes the physical properties and texture of coffee. It’s the weight, fullness, or mouthfeel of the coffee as it settles on your tongue. Common characteristics include oily, grainy, watery, and more.

What is the most popular kind of coffee bean?

Arabica is the first coffee to ever be cultivated. It accounts for more than 60% of the world’s coffee production and is also the most popular. It has a soft, sweet taste with ideal acidity.

What is coffee roasting and why is it important?

Coffee roasting machines heat the raw green beans between 370 and 540 degrees for as little as a few minutes, and up to half an hour. The time and temperature determine the roast level from light to dark.

Roasting brings out different aromas such as caramel, cereal, rubber, earthy, floral, and nutty. Knowing these attributes helps to establish a complementary blend at roast. And blending may be done before or after roasting, depending on the nature of the beans.

What are the roasting stages?

Roasting is a highly sensory experience. While color is a key indicator of roast stage, complementing sight with auditory cues (of the cracks) and smell (of the aromas) truly make roasting an art.

Cinnamon

• Named for its color, not its flavor
• Often used to protect delicate origin flavors
• Smells like rising bread or popcorn

Light

• Also known as American Roast
• Light to medium brown color
• Rich and sweet flavor

Medium

• Also called City Roast
• Has had its “first crack”
• Really starts to “smell like coffee”
• Medium brown color
• Slightly oily texture
• Slightly sweet and acidic

Medium-Dark

• Also called the Full City Roast
• Has barely had its “second crack”
• Dark medium brown
• Oily texture
• Heartier, more chocolaty

Dark/Very Dark

• Also called French Roast
• Used for espresso
• Dark brown color
• Shiny and oily texture
• Original bean flavor surpassed by roasting flavor; like slightly sweet smoke

French/Italian

• Essentially black in color
• A rapid “second crack” has occurred
• Brittle texture
• Smells like charcoal or ash
• Smoky, burnt flavor

What is an Espresso?

An Espresso is a full-flavored, concentrated form of coffee that is typically served in “shots.” It’s made by forcing hot water under high pressure—at least 9 BARs— through very finely ground coffee beans. The result is a liquid stronger than coffee topped with a “crema,” a brown foam that forms when air bubbles combine with the soluble oils of fine-ground coffee and sits on top of a properly pulled shot of espresso. The crema adds to the rich flavor and lingering aftertaste of espresso.*

What is a Macchiato?

A macchiato is a thick and creamy coffee, made with one shot of espresso and a small amount of frothy milk foam on top.

How is an Americano made?

Americano has lighter bodied coffee than its European counterpart. It’s made by adding hot water to the expresso shot creating a lighter body and less bitter coffee.

Is a Cappuccino
a dessert coffee?

Cappuccino is made with a third of expresso, a third of hot milk and a third of frothy milk foam. Sometimes a cappuccino is topped with chocolate shavings, cinnamon or sugar, adding to its dessert-like characteristics.

Is a Latte the same thing
as a Cappuccino?

A latte, or café latte, is similar to a cappuccino, but with more milk and only about a finger width of foam on top.

*The Spruce Eats

What Is Coffee Cupping?

Coffee cupping is the practice of tasting coffee. At NESCAFÉ, our professional coffee cuppers make sure we’re delivering consistent quality at the highest standard. Try putting yourself to the test!

Here are a few tips to help you have a coffee cupping session:

Nose the aromas while the coffee is still steaming
Take a spoonful of coffee with a silver spoon
Pucker your lips and slurp the coffee loudly
Feel the texture of the coffee on your tongue
Sense the weight of the coffee in your mouth
Notice if it lingers... and enjoy!